Vodafone Self-Help Service

February 15th, 2008 | Category: Gadget News

While Vodafone claims that their new and advanced customer service available directly on the handset itself in real date is meant to supply users with a self care facility, I think otherwise. Chances are Vodafone is going to cut down on its support staff, hoping that that self-help service would be able to solve their support team from a whole lot of troubleshooting. soon

after again, I would think that clueless folks themselves might even find it difficult to navigate through such a self-help system, which is why they have customer service consultants in the first place. How effective do you think such a system will be?

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Original post by Allanda

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    • 1 Comment so far

    1. Jason Rakowski February 15th, 2008 11:43 am

      I found your site on technorati and read a few of your other posts. Keep up the good work. I just added your RSS feed to my Google News Reader. Looking forward to reading more from you.

      Jason Rakowski

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